Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds - 30 day risk-free trial
We want you to experience SIGNALS™ without any worries, so we fully back our product. If, for any reason, you are not satisfied with your first bag, you can request a complete refund within 30 days of your purchase, no return required.
Please note, we retain the right to reject any refund requests that appear fraudulent.
To initiate a refund, you can contact us at support@feedyoursignals.com.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at support@feedyoursignals.com.
Returns
Due to food safety laws, we cannot accept returns on food items under any circumstance.
Subscriptions
By subscribing to our service, you agree to have your credit card charged monthly for the fulfillment of your order. Your subscription will automatically renew each month until you choose to cancel it.
You can manage your subscription or cancel at any time by visiting My Account or by contacting our support team at support@feedyoursignals.com.
Shipping
Locations
We currently ship orders to United States, Canada, Australia and New Zealand.
Rates
Shipping fees are calculated at checkout based on your shipping destination and order weight.
Free Shipping
We offer free standard shipping on all orders of 2 bags or more shipped to addresses within the United States.
Delivery Times
Most orders are processed and shipped within 2-3 business days. Delivery times vary based on your shipping destination and shipping option selected at checkout.
Get in touch
Support